Privacy Policy

This Privacy Policy explains how jechometuition.com ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website and services. We provide home and online tutoring services in Ghana, including programs for KG, Primary, JHS, SHS, and adult learners, as well as specialized programs such as coding and AI, robotics, drone piloting, and sign language.

1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or book a teacher:

  • Personal Information: such as your name, phone number, email address, and location/address details for home tuition arrangements.
  • Student Information: such as the learner’s level (KG, Primary, JHS, SHS, or adult), subject preferences, and learning needs you provide.
  • Usage and Device Information: such as IP address, browser type, pages visited, and approximate location derived from IP address (where available), collected through cookies or similar technologies.

2. How We Use Your Information
We use personal information to:

  • Respond to enquiries and provide customer support.
  • Process teacher bookings and match learners with suitable tutors.
  • Provide and improve our tutoring services and specialized programs.
  • Communicate important updates related to bookings, schedules, and service delivery.
  • Maintain the security and integrity of our website and services.

3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following: your consent, performance of a contract (e.g., providing tutoring services), compliance with legal obligations, and our legitimate interests (e.g., improving services and ensuring website security).

4. Sharing and Disclosure of Information
We do not sell your personal information. We may share information only as necessary with:

  • Tutors and service personnel to facilitate lesson delivery and bookings.
  • Service providers who support our operations (e.g., communications and website hosting), subject to appropriate confidentiality and security obligations.
  • Legal or regulatory authorities where required by law or to protect our rights, users, and services.

5. Cookies and Similar Technologies
We may use cookies and similar technologies to improve website functionality, understand usage trends, and enhance user experience. You may adjust your browser settings to block cookies; however, certain website features may not function properly.

6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

8. Your Rights and Choices
Subject to applicable law, you may have rights to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, please contact us using the details below.

9. Children’s Privacy
We provide tutoring services for children; therefore, information relating to minors may be provided by a parent or guardian for the purpose of arranging services. We encourage parents and guardians to supervise children’s online activities and to contact us with any concerns.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their privacy policies.

11. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us:

  • Website: jechometuition.com
  • Location: Ho, Glala Street, Ghana
  • Phone: 0203894331 / 0244844006
  • Booking Code: Dial *713*0232#

12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.